Services

Quality, compliance, and growth for healthcare organizations

MQS partners with healthcare organizations and quality-driven industries on quality systems and compliance, with specialist laboratory support from establishment to interstate and test-menu expansion.

State Laboratory Licensing & Renewals

Applications and renewals that follow each state's instructions and guidelines.

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Laboratory Accreditation Support

Consulting support to help clinical laboratories prepare for CAP, COLA, and ISO 15189 accreditation, from gap assessment to readiness review and follow-up.

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Healthcare Quality Management Systems

MQS implements and oversees healthcare and industry quality systems, covering quality planning, control, assurance and continuous improvement.

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SOP Development & Document Control

Laboratory SOPs and document control for preparing, revising, approving and retaining current procedures and records for daily work and audits.

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Method Validation & Verification

Planning, study support and documentation for laboratory method validation and verification, including new tests, for accurate and reliable results.

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Proficiency Testing & Quality Control

Support for proficiency testing monitoring and quality control programs, including calibration, method monitoring, and review of analytical results.

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Corrective & Preventive Action (CAPA)

MQS helps laboratories investigate nonconformities, find root causes, and build corrective and preventive action plans that resolve problems for good.

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Risk Management & Continuous Improvement

Identify conditions that could lead to laboratory errors and put steps in place to detect and prevent them before they affect patients.

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LIS Verification

Verify that your LIS accurately reports patient ID, specimen collection, results, units, reference ranges, calculations, and critical and amended results.

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Healthcare KPIs & Performance Monitoring

Define and track key performance indicators for laboratory processes, equipment, inventory, environment, data, and results to support decisions.

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Personnel Training & Education

Ongoing training and quality education for laboratory personnel so staff stay current with procedures, quality practices, and their responsibilities.

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Inspection Readiness & Follow-up

Prepare for external laboratory inspections, get support during the visit, and respond to citations with a structured, documented follow-up plan.

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Laboratory Establishment & Startup

MQS supports laboratory startup with quality systems, regulatory procedures, license applications and readiness to begin testing.

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Laboratory Expansion Across States

Entering another state can introduce new licensing, documentation, personnel, and testing requirements.

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Test-Menu Expansion & Approval Support

MQS supports new laboratory tests with validation, verification, technical documentation and required health authority approval applications.

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Electronic Medical Record (EMR) Verification

MQS verifies that clinical information is represented accurately in the Electronic Medical Record, including laboratory results transferred from the LIS.

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Internal Audits & Gap Assessments

MQS reviews your organization’s practices, documents, and records against applicable regulatory and quality standards.

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CLIA Compliance & Application Support

CLIA support for US and physician office laboratories: applications, test complexity, personnel, quality practices and inspection readiness.

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Personnel Management Guidance & Oversight

MQS supports staffing responsibilities, qualification records, competency processes and oversight aligned with operations and applicable requirements.

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