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Resources

Healthcare quality and compliance resources

Practical guides for healthcare and quality leaders. Every guide is reviewed for accuracy before it is published.

AccreditationLicensingValidation & VerificationQuality ManagementInspection Readiness

Guides are on the way

Our first guides — CAP vs. COLA vs. CLIA, validation vs. verification, and inspection preparation basics — are being reviewed by subject-matter experts and will appear here once approved.

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Quality fundamentals

Quality planning
Identifying the quality standards relevant to your organization and deciding how you will meet them.
Quality control
The continuing effort to keep processes reliable — including calibration, method monitoring, and result review in laboratories.
Quality assurance
Planned, systematic monitoring and reporting of organizational performance so problems are found and resolved.
Quality improvement
Purposeful change to a process to make its outcome more reliable over time.

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