Quality is Our Priority

The Best Business Information for Security Measures and Family Tranquility

We're in the Business of Providing High Quality Business Services

About Us

  • Manhattan Quality Solutions is founded in 2018 to meet the rising demand of highly specialized quality services in laboratories in order to assure accurate and reliable results.

  • A quality assurance system is meant to increase customer confidence and laboratory's credibility, while also improving work processes and efficiency, and it enables an organization to better compete with others.
  • Manhattan Quality Solutions is a premium quality consulting agency which is dedicated to helping Laboratories achieve their full potential.
  • Our team of experts is qualified with specialized expertise and complementary skills that empower them to collaborate, innovate, and produce work at the highest levels of quality and help you drive improvement in all areas of your business.
  • At Manhattan Quality Solutions, we understand that quality is the foundation of success for any organization. That's why we offer a wide range of quality consulting services, tailored to meet the unique needs of each of our clients.

Quality Management

What is Quality Management

QUALITY PLANNING

The process of identifying the quality standards relevant to the project and deciding how to meet them.

QUALITY IMPROVEMENT

The purposeful change of a process to improve the confidence or reliability of the outcome.

QUALITY CONTROL

The continuing effort to uphold a process’s integrity and reliability in achieving an outcome.

QUALITY ASSURANCE

The systematic or planned actions necessary to offer sufficient reliability so that a particular service or product will meet the specified requirements.

Our Services

We can help you

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Accreditation

The cruciality of accreditation lies in ensuring that... the lab follows guidelines and quality standards provided by regulatory bodies such as ISO & CAP & undergoes periodical evaluation.

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Apply all State licenses

Ensure that all instructions and Guidelines provided by the State are being appropriately followed.

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Quality Control

Qc Measures for all analytical procedures such as... calibration of equipment, validation & monitoring testing methods, must be implemented in Labs to ensure that results are reliable & accurate.

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Quality Assurance

QA program that involves monitoring, evaluating, and ... reporting on Lab performance, identifying and resolving problems, and maintaining precise records, must be implemented in Labs.

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Create Standard Operating Procedures

Clearly written step-by-step instructions that detail ... what to be performed in every experimental procedure & Usage of machines within the lab. It also provides a guide to the duties of each lab department.

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Proficiency Testing monitoring.

PT is a basic component of lab QMS. It measures the ... ability of a lab to use a given instrument or a certain method accurately. It provides insight into measurement processes and allows each lab to compare its results to those of the most appropriate peer group.

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Document Control

Lab document control is a multi-step process for preparing,... revising, approving, maintaining & retaining necessary lab documentation to Help Find documents during an audit, Increase process efficiency & security.

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Corrective and Preventive action.

Corrective Action Plan to accomplish the targeted out... come from the resolving of imprecise actions.

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Risk Management.

Evaluating possible conditions that could lead to errors ... and outlining the necessary steps to detect and prevent errors before they cause patient harm can be achieved through the practice of risk management within the lab.

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Training and Education.

QMS in labs includes providing ongoing training and... education to labs’ personnel to ensure that they are always up to date.

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Customer Service.

Lab QMS guarantees that labs’ personnel communicate ... effectively with healthcare providers and patients, provide timely accurate results, & rapidly respond to inquiries & concerns.

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Key Performance Indictors.

KPIs are measures of the lab’s performance and its activities,... processes, products, or services. They are also used to track the performance of the inventory, devices, environment, data, and results.

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LIS Verification.

LIS validation is to ensure that the LIS-reported data... accurately reflect the raw data reports for all laboratory tests for patient ID, specimen collection, test results, units, reference range, LIS calculated results, and critical & amended results.

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Mission & Vision

The mission of MQS at medical laboratories is to ensure that laboratory results are accurate, reliable, and meet the required quality standards and guidelines. This includes implementing and maintaining a quality management system, implementing quality control measures, maintaining accurate records, regularly evaluating laboratory performance, providing ongoing training and education to laboratory personnel, and ensuring excellent customer service.


The vision of MQS in medical laboratories is to achieve a culture of continuous improvement and excellence in laboratory operations, ultimately leading to the highest quality of patient care. Our company program aims to establish and maintain a system of procedures, processes, and activities that promote a culture of excellence, innovation, continuous learning and Consistent adherence to regulatory requirements.

Our Approach

01   MQS approach at medical laboratories is a systematic and proactive process that ensures laboratory results are accurate, reliable, and consistent with the highest quality standards.

02   An essential component of the MQS approach is Quality control measures including calibration and verification of equipment, validation and monitoring of test methods, and monitoring of analytical results.

03   Another important aspect is comprehensive quality assurance program that includes monitoring, evaluating, and reporting of laboratory performance, identifying and resolving problems, and maintaining accurate records.

04   Moreover, Continuous Improvement is essential for maintaining the highest levels of quality including ongoing training and education for laboratory personnel, regular evaluation of laboratory performance, and the use of advanced technology and best practices to achieve continuous improvement

05   In addition, Customer Focus approach is crucial for maintaining high levels of customer satisfaction including effective communication with healthcare providers and patients, timely and accurate reporting of laboratory results, and responding quickly to inquiries and concerns.

06   In conclusion Regulatory Compliance is a critical aspect of the MQS approach to ensures that laboratory operations meet or exceed regulatory requirements and maintain accreditation

Benefits

By choosing to work with us

Enhanced laboratory performance

Improved risk management

Regulatory compliance

Lead marketing

Improved patient care

Professional development

Increased customer satisfaction.

Help Laboratory workers develop skills

CEO

Heba Ibrahim

Heba presides over a team of highly qualified, experienced andknowldgeable Quality professionals
that are passionate and dedicated to our clients.

  • MQM / MBA
  • Certified professional in health care quality. (CPHQ)
  • IRCA Certified ISO 14001:2015 Lead Auditor
  • ISO: 15189 certified Auditor
  • Bachelor degree in science
  • Postgraduate diploma in biochemistry
  • Postgraduate diploma in physics
  • IRCA Certified ISO 9001:2015 Lead Auditor
  • 15 years' experience in QMS, ISO 15189, ISO 9001, CAP, COLA, NY standard

Contact Us

Our company can improve the
work in your laboratory at all
levels including employees and
technical work.

   Info

CEO@mqualitysolutions.com
hr@mqualitysolutions.com

CELL : (215) 501-4363
Working Hours: 8:00 AM - 5:00 PM

1135 Clifton Ave suite 1,
Clifton , NJ 07013

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